Our newest DAISY Award winner is Karen Scovell
A program to recognize the care and compassion of extraordinary nurses continues at UHS with Karen Scovell, MSN, RN, UHS Wilson Medical Center, Clinical Resources Office, being named the October winner of the DAISY Award! Karen was recognized and presented with the award for the achievement and enjoyed cinnamon rolls, a symbolic treat in honor of Patrick Barnes, whose experience inspired the award.
The clinical resources nurse was nominated by Dustin, the son of a patient she helped. In his nomination letter, Dustin spoke about the compassion and respect Karen displayed and how hard she worked to get his dad transferred to UHS. At the time, Dustin's dad was on a ventilator, unresponsive and having seizures. Dustin called Karen in the transfer center, who listened to him cry on the phone, offering comfort and telling him she would make it her and her team's priority to get his dad a bed. After two days, Karen secured a bed, and Dustin credits his dad's recovery to Karen's help.
"Karen was there to answer the phone, to talk to me, to listen to me, answer my messages, and keep us informed for multiple days. Not once did she seem like I was upsetting her," said Dustin. "Karen was touching to my entire family and never physically got to see us; she only knew our names and numbers. I know she wouldn’t be able to do it without her team. However, Karen is truly an extraordinary person, nurse, coworker, and friend."
Thank you to Karen for displaying such Compassion and Respect to your patients and their families, a stellar example of our team living "The UHS Way!"
The DAISY (Diseases Attacking the Immune SYstem) Award is an international recognition program that honors and celebrates the skillful, compassionate care nurses provide every day. The DAISY Foundation was established by the family of J. Patrick Barnes after the Seattle man died from complications of the auto-immune disease ITP in 1999. During his hospitalization, the family members deeply appreciated the care and compassion shown to Patrick and his loved ones. When he died, they felt compelled to say thank you to nurses in a very public way. To learn more, visit DAISYFoundation.org.
Started at UHS in April 2021, nurses are nominated by anyone in the organization - patients, family members, other nurses, physicians, other clinicians and staff - anyone who experiences or observes extraordinary care being provided by a nurse.
Nominations are submitted by using a form found on NYUHS.org. On this form, the person will be able to tell the story of why they are nominating the nurse while also choosing which UHS Value (Compassion, Trust, Respect, Teamwork, Innovation) the nurse displayed.
If you have any questions, please contact Toni Nash at (607) 763-6896 or send an email to daisy@nyuhs.org.