A year after opening, UHS Walk-In Walton praised for positive patient experience

UHS Walk-In Walton recently reached its one-year milestone since opening in March of 2024. The only walk-in clinic in Delaware County, the team has been proud to provide emergency and medical services from the campus of UHS Delaware Valley Hospital.

Treating the urgent needs of 6,237 patients in its first year, the clinic has been commended for its high quality of care and commitment to an excellent patient experience. In addition to receiving an “800 Award” for 2025 from Reputation.com, indicating strength in areas of online performance such as engagement and consumer sentiment (click here to learn more), many patients have gone out of their way to write online reviews sharing their positive experiences.

"The experience I have had each time I've used this walk-in is the experience every walk in should be providing. Clean, efficient, friendly, courteous service,” one reviewer wrote on Google about the location. “It's a simple idea, but they have figured it out: First and foremost make those you serve feel seen and heard, it goes a long way."

In particular, reviewers have consistently remarked upon the efficiency of service, the hospitality and compassion of the staff, and the convenience of access for the community.

“I am always impressed by [UHS Walton Walk-In] when I’m in need of health services. The waiting times are short, the staff is always courteous and respectful and it’s such a relief not traveling hours back & forth,” another reviewer wrote on Google. “Thank you to the wonderful local hospital for all that you do for our community!”

UHS Walk-In Walton has made a profound difference in its first year of service to the Delaware County community. The entire team looks forward to continuing to provide a positive patient experience and build upon its outstanding reputation for convenient and compassionate care.