UHS Delaware Valley Hospital Announces Sally Dean Award Winner

The Sally Dean award is UHS Delaware Valley Hospital’s most prestigious award. It was created in memory of registered nurse, Sally Dean, who during her tenure at Delaware Valley, treated her patients, their visitors and her co-workers with true dedication, commitment and compassion.

Each year, hospital employees are encouraged to nominate someone for the award and this year, Mandy Kilmer, RN received overwhelming support for this honor. Mandy has had many roles during her tenure at Delaware Valley, and currently serves as RN in the imaging (radiology) department.

Receiving her nursing degree from SUNY Delhi, Mandy began her career on the medical floor of Fox Hospital. She also worked at Bassett Hospital in the primary care clinics as a triage nurse and then became the clinical RN supervisor. Missing the opportunity to directly care for patients, she came to Delaware Valley, in 2010, to work on the medical floor.

Mandy is someone whose quiet and unassuming nature belies the tremendous difference she makes at DVH. With patients, she exudes calmness; and her low key but friendly bedside manner automatically puts people at ease. She explains what she is doing, listens to patients’ concerns and helps reassure them.

She is always willing to lend a hand to any co-worker who may need assistance. In her time at Delaware Valley, Mandy has cross-trained in numerous areas and is able to work in the ER, the medical floor and in ambulatory services. On more than a few occasions, she has worked in several departments in a single day. She has been known to work a full day in one department, then switch to another department to help cover a shift.

Mandy was extremely instrumental in getting the hospital’s new gastroenterology service up and running. The GI clinic ran smoothly, very quickly, due to her efforts. Most recently, she has been working with the cardiologist, Dr. Keyoor Patel, caring for those having echocardiograms and/or nuclear stress tests. His confidence in her capabilities and her willingness to learn more about this type of testing will eventually translate into additional access to care for these patients.

In presenting the award, DVH President/CEO, Rolland “Boomer” Bojo commented that when he first met Mandy he immediately knew how dedicated she was to Delaware Valley Hospital. When accepting the award, Mandy said that what makes her work so enjoyable is that everyone at DVH works as a team and it is like working and taking care of family.

All in all, Mandy is the embodiment of the UHS system values of compassion, respect, trust and teamwork, all in one. She is more than deserving of this year’s Sally Dean award and a great asset to the DVH family.