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Schedule your vaccination appointment online!
Are you due for a Flu, COVID-19 or Shingrix (shingles) vaccine? You can now schedule an appointment online! The UHS Specialty Retail Rx Vaccine Clinic is located at UHS Pharmacy - Johnson City, 345 Main St.
Questions? Call the clinic at (607) 422-3846.
Schedule an Appointment >
Questions? Call the clinic at (607) 422-3846.
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Primary Care
UHS operates primary care and family practice medical clinics in many locations throughout Broome, Chenango, Delaware, Sullivan and Tioga counties.
These providers are on the front lines of patient care. They respond to a broad range of medical problems people encounter throughout their lifespan. Our New York primary care providers deliver the basic diagnostic, treatment and preventive medical care patients most often need in a way that's convenient to you and your family. It’s better care for you, close to you.
Primary Care Providers
Primary Care Locations
Choosing a Provider
One of the most important decisions you’ll make is selecting a family care provider. Here are some things to think about:
What types of providers practice primary care?
Family medicine physicians and internal medicine physicians (or internists) are often primary care providers. Obstetricians/gynecologists (OB/GYN) physicians and pediatricians also can be designated as primary care providers depending on your health insurance plan. Be sure to consult your health insurance plan to learn what types of physicians it covers.
What type of provider would best suit my needs?
The answer to this question varies. If you want one provider to treat your whole family, you may want to choose a family medicine provider as your primary care provider. If you have a chronic condition, such as high blood pressure or diabetes, you might want to choose an internist. If you’re a woman with concerns about women’s health issues, an OB/GYN might be a good choice. If you want your child seen by someone who specializes in children’s health care, you may want a pediatrician.
Other factors you may wish to consider are:
- Is the office in a convenient location?
- Is the provider covered by my health plan?
Click here to see UHS participating insurances. - What is his/her philosophy of care?
- What are the provider’s clinical interests?
- What is his/her experience and education?
- Who covers for the provider when he/she isn’t available?
- How are after hours medical concerns handled?
What’s the easiest way to find a provider?
UHS maintains a directory of providers who are members of our medical staff. This directory is searchable by type of provider and includes information on education and residency, as well as their specialties, board certifications, office location (including address and phone number).
What if I need more specialized care?
Referrals to specialists often are made by a primary care provider. If you need to see a specialist, discuss your concerns with your primary care provider. Feel free to ask your provider for more than one name if you wish to get a second opinion.
Do I need a referral to see a specialist?
In some cases patients may make their own appointment with a specialist. You’ll need to verify with your insurance plan whether you’re eligible to self-refer. You can also contact the specialist to make sure that he/she accepts self-referrals.
UHS Accredited in Patient-centered Care
UHS primary care offices have received accreditation from the National Committee for Quality Assurance (NCQA) based in Washington, D.C. The accreditation, called Patient-Centered Medical Home, acknowledges that UHS meets national standards for patient access to primary care providers, while providing continuity of care and enhanced patient education.
“The accreditation is called Medical Home because every patient should have a primary care provider whose office is the home base for their health care needs,” said Frank Floyd, M.D., Associate Medical Director of the UHS Medical Group. “That’s what they find at the UHS sites. We are not just a medical office. We are partners in healthcare with our patients. We are their home base and, in most cases, we can get them in for an appointment the same day they call.”
As part of the accreditation process, the NCQA reviewed extensive data from the individual primary care sites. They focused on how well the providers organized care plans around the needs of the patients and scrutinized the level of teamwork among the providers, patients, their families and any specialists.
The UHS Electronic Health Record (EHR) system played a key role in earning the accreditation. The system utilizes templates to track the status of annual visits and alert providers about the need to schedule a patient’s immunizations and medical tests, such as a colonoscopy. When a patient receives care from a specialist, the information about that visit becomes part of the health record so that the primary care provider stays up-to-date. UHS also offers an interactive website and uses electronic prescribing with built-in computerized cross checks to keep track of patient allergies and drug interactions.
“The use of information technology helps improve the level of care we provide,” Dr. Floyd said. “It even allows us to make outreach phone calls to remind a patient if they are past-due for a visit. It is extremely helpful for patients with chronic conditions, such as high blood pressure, congestive heart failure or diabetes. We make sure to provide them with the educational information they need and we work to get them involved in their own care management.”
As part of the Medical Home project, UHS has also instituted enhanced case management. This includes proactive calls from the medical offices to ensure the timeliness of primary care follow-up after ER visits and hospitalizations.
What Patients are Saying
UHS News
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'Fall' into the habit of donating blood this SeptemberAugust 29, 2024
With Autumn quickly approaching, the American Red Cross is encouraging donors to fall back into the habit of donating blood at any American Red Cross blood drive this September.
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Schedule your flu shot appointment today!August 27, 2024
The best way to reduce your risk of seasonal flu and its potentially serious complications is to get vaccinated every year. According to the Centers for Disease Control (CDC), everyone 6 months and older should get a flu vaccine every season with few exceptions.
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UHS teaches bike safety at the Discovery Center's 'Truck Day'August 26, 2024
Partnering with Broome County Traffic Safety, UHS' Bethlehem Emmons-Post and Carly Braman helped area children become safer by handing out 138 properly-fitted bike helmets at the event. The team also educated families about pedestrian and bicycle safety.
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UHS observes Neurosurgery Awareness Month in AugustAugust 26, 2024
August is recognized as Neurosurgery Awareness Month, and UHS is providing an overview of its neurosurgical team and services. UHS knows that when the unexpected happens, it’s important to know that skilled medical professionals and specialty equipped hospitals in your community are ready and able to provide the services you need.